Over the past 18 years Viking Office systems has built a highly efficient service infrastructure on the Island.
Service Director, Dave Ball is responsible for implementing and providing service for our customers. “Service is our Business – we at Viking have always put service at the top and at the heart of our business. All of our engineers are trained to the highest standards, to give the customer an Island unique service standard, with no compromise”.
Viking Office Systems – motto ‘Setting Service Standards’ offer – • All inclusive maintenance & support contracts • Monthly service visits with preventative maintenance • Regular customer on-site service reviews • Cost savings • Customer training • Fast and efficient response times • Customer print evaluation and audits.
We have invested in a state-of-the-art service management system which enables us to record and monitor the performance of machines in the field and continually monitor our own performance and efficiency.
Viking Office Systems aim to be first choice on the Island for office machine performance through assured and experienced supply, service and on-going support.
• Viking have been servicing and supporting office machines on the Isle of Man since 1994.
• We are the only Authorised Reseller and Service Centre on the island for the world leading office machine manufacturers Ricoh, Kyocera Mita, Sharp, Oce and Kodak.
• Over the past 18 years Viking Office Systems have built up a dependable and well established infrastructure selling and supporting office copiers and printers on the Island.
• We employ the largest number of dedicated technical support staff servicing and supporting office machines on the Island.
• Our technical staff consistently achieve distinctions on supplier training courses. Our continual investment in training increases our knowledgebase and enables us to professionally support high demands of business users on the Island.
• We have been awarded the Winners Circle VAR for 6 years from Laserfiche, the world’s leading supplier of Document Management and Scanning solutions. We have a dedicated Laserfiche team and are the most experienced provider of sales, training and support for Document Management processing in the Isle of Man.