Service Director
David Ball is longstanding member of the Viking Office Systems team having been with the company for over eight years. A native of Bolton he moved to the Island 14 years ago, leaving the employ of Nexus to join Douglas based DataCentre.
But it’s at Viking that David has found his niche taking on the challenging role of service manager: ‘It means I am responsible for the efficient running of our service team, and the maintenance of our in-house IT infrastructure,’ explained David.
As part of his brief he must ensure that engineers are carrying the right spares in their vehicles and that sufficient stock levels are maintained at head office: ‘I also have responsibility for ongoing training of our technicians and organising courses when required,’ explained David. Fortunately much of the training can now be done online: ‘The theory work is all done using the internet, which normally then just requires a short practical course,’he added.
Between them the team at Viking service around 1,200 customer contracts: ‘There are many different types of contract, but I would estimate that in the region of 900 of ours relate to photocopiers and printers,’ said David.
Away from the office David is married with two daughters aged nine and seven. He also plays the guitar and is a keen sports fan: ‘I’m a Bolton Wanderers supporter but I also love to watch rugby. I used to play for Southern Nomads when I first moved to the Island,’ he said.
David is also a keen DIY exponent, and has recently completed all the internal fitting out of a new extension to his Douglas home. Late in 2010, Dave became a Director of Viking Office Systems.
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